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  1. Melissa Wood Health
  2. FAQ

FAQ

Products

  • I need to submit an enquiry for a product I bought from melissawoodhealth.com
  • Why are the ankle weights 1Ib specifically?
  • Why a slightly deflated ball? How does that help maximize effect?
  • How wide is the tension band?

Orders & Payments

  • How can I buy one of your products?
  • Where can I find more information about each product?
  • Why is my payment failing?
  • Where is my order confirmation email?
  • Can I change or cancel my order?
  • Which payment methods do you accept?

Shipping

  • Where are your orders shipped from?
  • How much does shipping cost and how long is it?
  • I entered the wrong shipping address, can you help?
  • Where is my order? Has it been dispatched?
  • My order tracking is not updating
  • Why is my order taking longer than specified?
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Returns & Refunds

  • What is your exchange / return policy?
  • How do I make a return?
  • I've made a duplicate order, can you assist?
  • I've received a faulty product
  • Where can I find your terms & conditions?