Support Center
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THE WEIGHTS
- How do I care for The Weights?
- What are The Weights made from?
- How heavy are The Weights?
- What are The Weights and why should I use them?
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THE BAND
- How do I care for The Band?
- What is The Band made of?
- What resistance does The Band have?
- How wide is The Band?
- What should I use The Band for?
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THE BALL
- How do I care for The Ball?
- What is The Ball made of?
- Why is The Ball slightly deflated?
- What is The Ball and why should I use it?
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THE BAG
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THE PROP KIT
- What is included in the prop kit?
- How do I take care of my MWH Prop Kit?
- What are The Weights and why should I use them?
- What is the weight of The Weights?
- Why is The Ball slightly deflated?
- How wide is The Band?
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THE MAT
- What makes The Mat different?
- What are the dimensions of The Mat?
- How heavy is The Mat?
- How can I keep The Mat clean?
- How is The Mat slip-resistant?
- How is The Mat packaged?
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THE BLOCKS
- What are the dimensions of The Blocks?
- What material are The Blocks?
- How are The Blocks packaged?
- How can I keep The Blocks clean?
- Why do I need The Blocks? What are The Blocks for?
- Will there be more classes with The Blocks in the future?
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THE STRAP
- What are the dimensions of The Strap?
- Can The Strap be used for other mats?
- How is The Strap packaged?
- How can I keep The Strap clean?
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THE CROPPED SWEATSHIRT
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Orders & Payments
- Where can I find more information about each product?
- How can I buy one of your products?
- Why is my payment failing?
- Where is my order confirmation email?
- Can I change or cancel my order?
- Which payment methods do you accept?
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Shipping
- Where are your orders shipped from?
- How much does shipping cost and how long is it?
- I entered the wrong shipping address, can you help?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
- Why is my order taking longer than specified?
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Returns & Refunds
- What is your exchange / return policy?
- How do I make a return?
- I've made a duplicate order, can you assist?
- I've received a faulty product
- Where can I find your terms & conditions?
Still have questions?
We're happy to help with whatever questions you have! For questions related to MWH Products, you can submit a customer support ticket here.
For questions related to your Membership, Platform, or App, you can submit a customer support ticket here here.
Click here to go back to shop MWH Products.